FREQUENTLY ASKED QUESTIONS

No, you do not need a referral to see our providers here. However, if another provider is currently treating you and would like for us to collaborate as a team, you may have your provider refer directly to us using this referral form.(https://www.hugheshealth.net/_files/ugd/16413b_5c3c7ff982d54dbeb748f54cce11ede2.pdf) Get in touch with us today and see why we're the Chiropractor Westerville, OH relies on!

As the chiropractor Westerville, OH relies on, we've made scheduling easy and convenient! Schedule online: Under "Book By Treatment," select "NEW PATIENT" and follow the prompts to select a day and time for your appointment. Create your online patient portal to complete your booking. A confirmation will be sent with the intake paperwork to be completed to finalize your booking. Text or Call 614-681-0408: Let us know you are a new patient as well as your preferred date and time. We will confirm your appointment as soon as possible, and a confirmation will be sent with intake paperwork to be completed to finalize your booking.

Completing your intake paperwork before your appointment is super important! It lets our doctors review your medical history and health concerns ahead of time, so they can provide the best care possible within the allotted time. Plus, it makes the check-in process quicker and smoother, reducing wait times. If you don't complete it within 48 hours of your appointment time, your appointment is subject to rescheduling or cancellation.

As part of our office policies, we require a credit card on file to secure your appointment and finalize your intake forms. Rest assured, your card will not be charged until the time of your visit. However, please note that your card may be subject to no-show or cancellation fees if you fail to attend your appointment or cancel within 24-hours of your scheduled time. This policy allows us to manage our schedule effectively and maintain our commitment to all of our patients.

Need to reschedule or cancel your appointment? No problem! Just let us know at least 24 hours in advance through the patient portal, email (office@hugheshealth.net), or text/call (614.681.0408). If you cancel within 24 hours or don't show up, there will be a $50 non-refundable charge. We appreciate your understanding!

Please bring a valid photo ID. This ensures we can accurately verify your identity and maintain the security of your medical records. Additionally, if you have any relevant medical documents or diagnostic images, please bring them along as well. Our primary focus is to provide you with personalized treatments, and having additional information will help us tailor care to your specific needs. At Hughes Health, we pride ourselves on being the chiropractor Westerville, OH residents can depend on!

Your first visit is all about you! We'll take a comprehensive look at your health, discuss your goals for a pain-free life, and perform a physical exam. If needed, we might do some specialized tests or refer you for advanced imaging. We'll then create a customized treatment plan with non-invasive options just for you. We're here to help you feel your best!

Your first visit will take about 30 minutes. We value your time and aim to keep things running smoothly to serve you best!

Wear loose, comfy clothes to your appointment! If we're treating a specific area like your knee or shoulder, shorts or a tank top are perfect. This helps us examine and treat you effectively.

While we do not accept walk-ins, we are committed to accommodating your needs and may offer same-day appointments based on availability. To ensure you receive the timely care you require, please contact us in advance to schedule an appointment. Our team will work diligently to find a convenient time slot for you.