FREQUENTLY ASKED QUESTIONS

We prioritize providing high-quality, personalized care without the constraints often imposed by insurance companies. This approach allows us to focus more on your individual needs and less on administrative tasks. While we do not accept health insurance, we offer various payment options, including flexible payment plans and the acceptance of HSA and FSA cards. We are also happy to provide you with the necessary documentation for you to submit to your insurance for potential reimbursement. Although we cannot assist you with the insurance claims itself, our goal is to ensure you receive the best possible care in a way that is straightforward and transparent. This means no surprise bills, hidden costs, or worries about what might not be covered.

At this time, we do not accept Medicare or patients who are Medicare-eligible. Our clinic operates as a 100% self-pay, performance-based sports rehab practice with structured treatment programs. Due to the nature of our care model and program design, we are not currently set up to work within Medicare guidelines. If you were referred directly by a physician and have questions about eligibility, please contact our office to discuss your situation.

No., we do not participate with Medicaid or other government insurance programs. We operate as a 100% self-pay sports rehab clinic, which allows us to provide individualized and structured performance-based treatment programs without insurance restrictions.

By working directly for you and not the insurance company, we are able to give you the personalized care you seek and need in order to have you feeling your best again. Insurance companies often prioritize paying for invasive and surgical treatments instead of understanding and addressing the root cause of your conditions or wellness care. This is similar to using car insurance to cover for big accidents but paying out of pocket for routine maintenance and upkeep. Our patient-centric approach ensures you receive the best and appropriate non-invasive and non-surgical treatment you need to achieve a pain-free, healthy life.

Yes! While we do not accept health insurance, we do accept HSA and FSA cards. These accounts allow you to pay for medical care with tax-free money, effectively reducing your out-of-pocket cost based on your tax rate. If you're looking for a chiropractor in Westerville, OH, be sure to check with your HR department for specific eligibility and coverage criteria.

We accept payments in cash, debit, and credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, for those who prefer using digital wallets, we accommodate Google Pay and Apple Pay. To better serve our patients with health savings and flexible spending accounts, we also accept HSA and FSA payments.

We offer patient financing through Affirm, CareCredit, and Denefits because we understand that managing healthcare expenses can be challenging. These options allow you to break down your healthcare costs into monthly payments, enabling you to receive the personalized treatments you need without the immediate financial burden. This financing option ensures that you can focus on achieving a pain-free, healthy life, tailored to your personal goals. For more information on how to apply for financing, please contact our office or speak to your doctor at your next visit.