FREQUENTLY ASKED QUESTIONS

No, you do not need a referral to see our providers here. However, if another provider is currently treating you and would like for us to collaborate as a team, you may have your provider refer directly to us using this referral form. Get in touch with us today and see why we're the Chiropractor Westerville, OH relies on!

As the chiropractor Westerville, OH relies on, we've made scheduling easy and convenient!

Schedule online: Under "Book By Treatment," select "NEW PATIENT" and follow the prompts to select a day and time for your appointment. Create your online patient portal to complete your booking. A confirmation will be sent with the intake paperwork to be completed to finalize your booking.

Text or Call 614-681-0408: Let us know you are a new patient as well as your preferred date and time. We will confirm your appointment as soon as possible, and a confirmation will be sent with intake paperwork to be completed to finalize your booking.

Completing your intake paperwork before your appointment is crucial for several reasons.

Firstly, it allows our doctors to thoroughly review your medical history and current health concerns before your visit. This enables them to tailor their approach and provide the best possible care, ensuring that your appointment is as productive and beneficial as possible.

Secondly, having your paperwork completed in advance helps streamline the check-in process, minimizing wait times and avoiding any unnecessary delays. Failure to complete your paperwork will cause delays to your appointment or require rescheduling.

As an experienced chiropractor in Westerville, OH, we're here to work with you!

As part of our office policies, we require a credit card on file to secure your appointment. Rest assured, your card will not be charged until the time of your visit.

However, please note that your card may be subject to no-show or cancellation fees if you fail to attend your appointment or cancel within 24-hours of your scheduled time. This policy allows us to manage our schedule effectively and maintain our commitment to all of our patients.

We understand that life can be unpredictable and sometimes you need to cancel or reschedule your appointments. To accommodate this and ensure the best service for all of our patients, we have a 24-hour cancellation policy. If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance via the patient portal, email (office@hugheshealth.net), or text/call (614.681.0408).

Cancelling within the 24 hours will incur a $50 non-refundable charge. Additionally, if you do not show up to your appointment without informing us, this will result in a $50 non-refundable charge.

Please bring a valid photo ID. This ensures we can accurately verify your identity and maintain the security of your medical records. Additionally, if you have any relevant medical documents or diagnostic images, please bring them along as well. Our primary focus is to provide you with personalized treatments, and having additional information will help us tailor care to your specific needs. At Hughes Health, we pride ourselves on being the chiropractor Westerville, OH residents can depend on!

Your first visit is designed to be comprehensive and personalized to ensure we address all your health concerns. During this time, the doctor will conduct a thorough medical history, discuss your goals for a pain-free and healthy life, and perform a physical exam. If necessary, specialized testing or a referral for advanced imaging may also be completed.

If you’re looking for an experienced chiropractor in Westerville, OH, we’ll develop a customized treatment plan and outline non-invasive options tailored specifically for you.

On average, you can expect your initial appointment to take 30 minutes. We pride ourselves on valuing your time and strive to maintain a timely schedule to best serve all of our patients.

We recommend wearing loose, comfortable clothing that allows easy access to the area being treated. If your appointment is for a specific part of the body, like your knee or shoulder, shorts or tank top would be ideal to allow the doctor to fully examine and treat that region.

While we do not accept walk-ins, we are committed to accommodating your needs and may offer same-day appointments based on availability. To ensure you receive the timely care you require, please contact us in advance to schedule an appointment. Our team will work diligently to find a convenient time slot for you.